2017 - The Ohio State University
Assistant Professor, Department of Management Sciences, Fisher College of Business
Affiliated with Translational Data Analytics
2015 - 2017 Georgia Institute of Technology
Postdoctoral Fellow at Tennenbaum Institute


2010 - 2015 Ph.D. in Industrial Engineering (Minor in Economics)
Dissertation: "Computational Analysis for Technological Innovation in Complex Enterprise Systems"
Committee: William B. Rouse (co-chair), Rahul C. Basole (co-chair),
                         Leon F. McGinnis, Nicoleta Serban, Raul O. Chao (external; UVA Darden)
Georgia Tech
2008 - 2010 Master of Information Management and Systems
Management of Technology (MOT) Certificate
UC Berkeley
2002 - 2008 B.S. in Electrical Engineering (Summa Cum Laude) Seoul National University

Publications      (*: Equal contribution)

2018 [20] "Structural Anatomy and Evolution of Supply Chain Alliance Networks: A Multi-Method Approach."
Journal of Operations Management
(with Marcus A. Bellamy and Rahul C. Basole)
[19] "Visual Analysis of Venture Similarity in Entrepreneurial Ecosystems."
IEEE Transactions on Engineering Management
(with Rahul C. Basole and Raul O. Chao)
[18] "Interfirm Collaboration and Firm Value in Software Ecosystems: Evidence from Cloud Computing."
IEEE Transactions on Engineering Management
(with Rahul C. Basole)
[17] "Tua Culpa: When an Organization Blames its Partner for Failure in a Shared Task."
Academy of Management Review
(with Brian Seongyup Park and Ranga Ramanujam)
[16] "ecoxight: Discovery, Exploration and Analysis of Business Ecosystems using Interactive Visualization."
ACM Transactions on Management Information Systems
(with Rahul Basole, Arjun Srinivasan, and Shiv Patel)
[15] "Revealing Community Structures by Ensemble Clustering using Group Diffusion."
Information Fusion
(with Elena Ivannikova, Timo Hämäläinen, and Kichun Lee)
[14] "Graphiti: Interactive Specification of Attribute-based Edges for Network Modeling and Visualization."
IEEE Transactions on Visualization and Computer Graphics
(with Arjun Srinivasan, Alex Endert, and Rahul C. Basole)
2017 [13] "Two-Sided Platform Competition with Multihoming Agents: An Empirical Study on the Daily Deals Market."
Information Economics and Policy
(with Byung-Cheol Kim and Jeongsik Lee)
[12] "Visualization of Innovation in Global Supply Chain Networks."
Decision Sciences
(with Rahul C. Basole* and Marcus A. Bellamy*)
2016 [11] "Visual Analytics for Supply Network Management: System Design and Evaluation."
Decision Support Systems
(with Marcus A. Bellamy and Rahul C. Basole) [Live Demo]
[10] "Bicentric Diagrams: Design and Applications of a Graph-Based Relational Set Visualization Technique."
Decision Support Systems
(with Rahul C. Basole*) [Live Demo]
[9] "Computational Analysis and Visualization of Global Supply Network Risks."
IEEE Transactions on Industrial Informatics
(with Rahul C. Basole, Marcus Bellamy, Jagannath Putrevu)
2015 [8] "Project Selection in NIH: A Natural Experiment from ARRA."
Research Policy
(with Jeongsik "Jay" Lee and Byung-Cheol Kim)
[7] "Understanding Variations in Pediatric Asthma Care Processes in the Emergency Department using Visual Analytics."
Journal of the American Medical Informatics Association (JAMIA)
(with Rahul C. Basole, Mark Braunstein, Vikas Kumar, Minsuk Kahng, Polo Chau, Acar Tamersoy, Daniel A. Hirsh, Nicoleta Serban, James Bost, Burton Lesnick, Beth L. Schissel, and Michael Thompson)
[6] "Understanding Business Ecosystem Dynamics: A Data-Driven Approach."
ACM Transactions on Management Information Systems
(with Rahul C. Basole, Martha G. Russell, Jukka Hutamaki, Neil Rubens, and Kaisa Still)
[5] "Visual Analytics for Early-Phase Complex Engineered System Design Support."
IEEE Computer Graphics and Applications
(with Rahul C. Basole, Ahsan Qamar, Chris Paredis, and Leon McGinnis)
[4] "Coopetition and Convergence in the Mobile Ecosystem."
Telecommunications Policy
(with Rahul C. Basole and Branden C. Barnett)
2014 [3] "Dependence Clustering, a Method Revealing Community Structure with Group Dependence."
Knowledge-Based Systems
(with Kichun Lee)
2013 [2] "Challenges and Opportunities for Enterprise Transformation Research."
Journal of Enterprise Transformation
(with Rahul C. Basole, Marcus Bellamy, Trustin Clear, Matthew Dabkowski, Jose Monreal, Ricardo Valerdi, and Eileen Van Aken)
2012 [1] "Multi-Level Simulations of Health Delivery Enterprises Flight Simulators for Policy, Strategy, Planning and Management."
Service Science
(with Trustin Clear, William B. Rouse, Rahul C. Basole, Mark Braunstein, Kenneth L. Brigham, and Lynn Cunningham)

Book Chapters and Reports

2014 Pankaj Ghemawat and Steven A. Altman. "DHL Global Connectedness Index 2014." (Chapter II. Visualizing Global Connectedness)
2013 Robert J. Glushko. "Discipline of Organizing." (Chapter 9. Interaction with Resources)
MIT Press
2012 Jim Dai and Hyunwoo Park. "Lecture Notes: Stochastic Manufacturing and Service Systems."
Unpublished Lecture Notes

Conference Presentations      (*: Co-author presenting, **: Poster)

2017 "Structural Redundancy for Managing Supply Chain Disruption Risks: An Empirically Informed Investigation of Real-World Multi-Echelon Supply Networks."
- DSI 2017 @ Washington, DC
"A Bicentric Diagram Approach to Manage Interdependencies when Designing Complex Systems."
- INFORMS 2017 @ Houston, TX
"Archetypes of Entrepreneurship: From Ideas to Products to Funding."
- INFORMS 2017 @ Houston, TX
"Structural Anatomy and Evolution of Supply Networks."
- INFORMS 2017 @ Houston, TX
"I'm Doing This for You (And Me!): Career Concern as Motivation in Online Collaboration Communities."
- AOM 2017 @ Atlanta, GA*
"Strategic Positioning In Global Entrepreneurship Ecosystems."
- POMS 2017 @ Seattle, WA
- Product and Service Innovation (PSI) 2017 @ Midway, UT
- DSI 2016 @ Austin, TX
- INFORMS 2016 @ Nashville, BC, Canada
2016 "Dominant Design, Sequential Product Categories, and Product Innovation."
"Product Innovation Contest on Service Network: Competitive Spillover from Exclusive Dealing."
- INFORMS 2017 (TIMES Best Dissertation Award Session) @ Houston, TX
- POMS 2017 @ Seattle, WA - DSI 2016 @ Austin, TX
- INFORMS 2016 @ Nashville, TN
- AOM 2015 @ Vancouver, BC, Canada
- Atlanta Competitive Advantage Conference (ACAC) 2015 @ Atlanta
- Industry Studies Association (ISA) 2015 @ Kansas City, MO
"An (Almost) Free Lunch? Social Recognition and Knowledge Sharing Behavior in a Virtual Community."
- Open and User Innovation (OUI) 2016 @ Boston, MA
- AOM 2015 @ Vancouver, BC, Canada*
"Dynamic Co-evolution of Supply Network Structure: Accessibility and Interconnectedness."
- POMS 2016 @ Orlando, FL
"Integrated Analytics Framework for Business Ecosystem Dynamics."
- POMS 2016 @ Orlando, FL
- INFORMS 2015 @ Philadelphia, PA
2015 "Integrated Interactive Visual Analytics Framework for Supply Chain Network Management."
- IEEE VIS Workshop 2015 @ Chicago, IL
"Project Selection in NIH: A Natural Experiment from ARRA."
- ISA 2015 @ Kansas City, MO
"Firm Value of Product Innovation in Service Ecosystem: A Study of Smartphones."
- ISA 2015 @ Kansas City, MO
- INFORMS 2014 @ San Francisco, CA
"Bicentric Diagrams: Design and Applications of a Graph-Based Relational Set Visualization Technique."
- ACM CHI 2015 @ Seoul, Korea**
2014 "Simulation of Business Ecosystem Dynamics using Big Data: Framework Formulation and Validation."
- Systems Engineering Research Center (SERC) 2014 @ Washington, DC
"Product Innovation and Platform Strategy: A Technology Evolution Perspective."
- INFORMS 2014 @ San Francisco, CA
- POMS 2014 @ Atlanta, GA
- Georgia Tech Research & Innovation Conference 2013 @ Atlanta**
"Product-Service Network and Interfirm Alliance in the Mobile Ecosystem: Network Visualization and Dyadic Analysis."
- POMS 2014 @ Atlanta, GA
- INFORMS 2013 @ Minneapolis, MN
2013 "Useful Descriptive and Prescriptive Computational Tools for Social Science."
- Computational Social Science Workshop @ Emory University, Atlanta, GA**
"Dynamic Platform Competition in a Two-Sided Market: Evidence from the Online Daily Deals Promotion Industry."
- Atlanta Competitive Advantage Conference 2013 @ Atlanta, GA*
- NET Institute Conference 2013 @ Berkeley, CA*
- Annual Conference on Internet Search and Innovation 2013 @ Northwestern University, Chicago, IL*
- Strategic Management Society Conference 2013 @ Atlanta, GA*
- Southern Economic Association Conference 2013 @ Tampa, FL*

Teaching Experience

Advising & Committee

  • Yingchao Lan (Fisher), Committee Member, Spring 2018
  • Junpeng Wang (Computer Science), Committee Member, Spring 2018


Spring 2018 Instructor @ OSU
BM2320 Business Statistics
Fall 2017 Course Development @ OSU
BM7257 Descriptive Analytics and Visualization
Summer 2011 Instructor @ Georgia Tech
ISyE 3232 Stochastic Manufacturing and Service Systems (Undergraduate Stochastic Course)
Average Course Evaluation: 4.4/5.0
Spring 2011 TA for Jim Dai @ Georgia Tech
ISyE 3232 Stochastic Manufacturing and Service Systems
Fall 2009 TA for Bob Glushko @ UC Berkeley
INFO 290-1 Information and Service System Design
Fall 2009 TA for John Chuang @ UC Berkeley
INFO 206 Distributed Computing Applications and Infrastructure

Invited Talks

  • Korea University Business School, S. Korea, 2018
  • Department of Business and Technology Management, KAIST, S. Korea, 2018
  • Graduate School of Convergence Science and Technology, Seoul National University, S. Korea, 2017
  • Operations Research Group, IBM Thomas J. Watson Research Center, Yorktown Heights, NY, USA, 2017
  • Department of Computer Science and Engineering, The Ohio State University, Columbus, OH, USA, 2017
  • Fox School of Business, Temple University, Philadelphia, PA, USA, 2017
  • Warwick Business School, University of Warwick, Coventry, UK, 2017
  • Nanyang Business School, Nanyang Technological University, Singapore, 2017
  • Fisher College of Business, The Ohio State University, Columbus, OH, USA, 2017
  • E. J. Ourso College of Business, Louisiana State University, Baton Rouge, LA, USA, 2016
  • College of Business, University of Illinois at Chicago, Chicago, IL, USA, 2016
  • Graduate School of Convergence Science and Technology, Seoul National University, S. Korea, 2012

Awards, Grants, and Honors

Awards and Honors

  • Co-investigator
    U01 Grant from FDA to NIPTE, "Manufacturing Research Sector Initiative", 2017
  • Best Dissertation Award Runner-up
    INFORMS Technology, Innovation Management and Entrepreneurship Section (TIMES), 2017
  • Best Paper Award Winner
    Academy of Management (AOM) Organizational Communication & Information Systems (OCIS) Division, 2017
  • Honorable Mention, 13th Places & Spaces: Mapping Science, 2017
  • Best Student Paper Award Winner
    Academy of Management (AOM) Technology & Innovation Managemenet (TIM) Division, 2015
  • Dr. James R. Chen Award (Best Master's project in one of three tracks), UC Berkeley (School of Information), 2010
  • Excellence Award (1st place), Samsung Electronics (Geesung Choi, CEO), 2005
  • Army Commendation Medal, Department of the US Army, 2005
  • Presidential Scholar, President of South Korea (Dae-Jung Kim), 2002
  • Gold Medalist, 33rd International Chemistry Olympiad (Mumbai, India), 2001


  • Tennenbaum Institute Fellow, Georgia Tech, 2010 - 2017
  • McLean Fellowship, Georgia Tech, 2013 - 2014
  • Doctoral Fellow, Systems Engineering Research Center, 2014
  • George Fellowship, Georgia Tech (Health Systems Institute), 2013 - 2014
  • John Morris Fellowship, Georgia Tech (ISyE), 2010 - 2012
  • Doctoral Fellowship, Korea Foundation for Advanced Studies, 2010 - 2015
  • Overseas Study Scholarship, Samsung Scholarship, 2008 - 2010
  • Undergraduate Fellowship, Korea Foundation for Advanced Studies, 2002 - 2008


  • Honorarium from the Fourth Annual Conference on Internet Search and Innovation, Northwestern University, 2013
  • Summer Research Grant, NET Institute (with Byung-Cheol Kim and Jeongsik Lee), 2012
  • Undergraduate Research Promotion Grant, Korea Science and Engineering Foundation, 2002 - 2008

Professional Service

Professional Membership

  • Institute of Operations Research and Management Science (INFORMS)
  • Production and Operations Management Society (POMS)
  • Academy of Management (AOM)
  • Industry Studies Association (ISA)

Session Chair

  • INFORMS Annual Meeting 2017
  • POMS Annual Meeting 2016

Reviewer (Journals)

  • Decision Sciences Journal (DSJ)
  • European Journal of Operations Research (EJOR)
  • IEEE Journal of Biomedical and Health Informatics (JBHI)
  • International Journal of Information Technology & Decision Making (IJITDM)
  • International Journal of Technology Management (IJTM)
  • Journal of Enterprise Transformation (JET)
  • Journal of International Business Studies (JIBS)
  • Journal of Operations Management (JOM)
  • Journal of Technology Transfer (JOTT)
  • Production and Operations Management (POM)

Reviewer (Conferences)

  • Academy of Management Conference (AOM)
  • ACM SIGCHI Conference (CHI)
  • Decision Sciences Institute (DSI)
  • Hawaii International Conference on System Sciences (HICSS)
  • IEEE Technology and Engineering Management Conference (TEMSCON)
  • IEEE Visualization Conference (VIS)
  • International Conference on Information Systems (ICIS)

Other Experience

2012 Visiting Researcher @ Vanderbilt University Medical Center
- Conducted field interviews and organized findings for a patient-centered medical home project
2010 Intern @ IBM Research India (Bangalore)
- Developed service modeling framework for public services using the service blueprinting method
2010 Graduate Student Researcher @ UC Berkeley (for Prof. Morten T. Hansen)
- Computed financial performance metrics for global CEO rankings project
2009 Graduate Student Researcher @ UC Berkeley (for Prof. Robert J. Glushko)
- Participated in developing a new course "Information System & Service Design"
2005 - 2008 Part-time RA and Intern @ Samsung Electronics (Corporate Design Center)
- Compared handset development strategy of Nokia, Motorola, and Samsung
- Created mobile handset and service roadmap projections for 2007-2010
- Conducted user studies for developing representative user profiles for camera and mobile phone
2004 - 2005 Web Developer @ United States Forces Korea (Obligatory military service)
- Maintained decision support and procurement systems within security domain